Jobs

Email Marketing Design Coordinator (currently hiring)
Client Success Associate
Sales Associate (currently hiring)
Software Developer

Email Marketing Design Coordinator

Posted May 20th, 2013.  This position is currently available, read below to apply.

Windsor Circle is a market-leading Retention Automation Platform, headquartered in downtown Durham, NC.  We are hiring an Email Marketing Design Coordinator to work with Windsor Circle’s Client Success team and Marketing Department.  Core duties include design and coding of email marketing templates for our online retail clients.  This position is open immediately.

Windsor Circle helps online retailers and ecommerce businesses retain their customers and maximize email marketing ROI by integrating their eCommerce, web analytics, and email software; analyzing their retail customer data to identify key segments and retention opportunities; importing key ecommerce data directly into their email marketing software; and providing them with a range of segmented, personalized, and automated email campaigns.

Job Responsibilities:

• Create marketing email templates & graphic design for our online retail clients.  Check out examples here.
• Work directly with clients on marketing email modifications.  See the kind of results we produce.
• Work with clients to Implement and trigger emails in the client’s email marketing platform based on Windsor Circle data & criteria
• Support Windsor Circle's Client Success team to help retailer keep their customers!  Learn about Client Success Manager, Scot Catlin.
• Help Windsor Circle’s Marketing Department to assist with marketing emails, collateral, website content and design.
• Be part of a work-hard play-hard culture which embraces personal and professional development, innovation, creativity, and community engagement.

Candidate Requirements:

• Bachelor degree in Graphic Design, interactive design, multimedia, marketing, fine arts, advertising or related discipline
• Experience designing and setting up campaigns in email marketing platforms, especially MailChimp
• Strong written and verbal communication skills
• Ability to prioritize and manage multiple projects concurrently
• Strong knowledge of email client/browser compatibility and Email/Web standards
• Strong knowledge of HTML
• Ability to retouch / recolor photos
• Ability to slice PSD files and code into HTML email
• Understanding of typography and page layout

Nice to have:

• 2 years experience in graphic design
• Project management
• Copywriting
• Website development
• eCommerce / online retail industry experience

What We Promise:

• Competitive compensation package that includes company ownership in a venture-backed technology company
• Health benefits package
• A fun, hard working culture flush with personal and professional rewards

Application Process:

Email us:

• Your resume and brief introduction
• A link or a zip file with at least 5 design and 5 writing portfolio examples (email marketing or other digital media are preferred)
• Your earliest and desired start date
• Your desired salary range

Contact Info:

Hiring Manager: Scot Catlin, Client Success Manager and co-founder
E-mail contact: jobs (at) windsorcircle.com
Web: http://www.windsorcircle.com/jobs

Client Success Associate

WE ARE NOT CURRENTLY HIRING FOR THIS POSITION

Your Mission:

As Windsor Circle feeds the insatiable desire of retailers to retain more of their customers, your mission will be to help new clients set up and leverage Windsor Circle's powerful Retention Marketing Platform to do just that!  You will savor the times you've helped retailers double their repeat buyers.  You'll be crushed when they don't.  

You'll live, eat and breathe customer retention for your retail clients! 

Responsibilities:

At a high level, it will be your responsibility to help Windsor Circle clients come on board and make great usage of our Retention Marketing Platform.  To do this, you'll do these things:

• Exhibit tremendous brainpower while being quintessentially cool and fun to interact with
• Move new clients through the process of connecting technologies to Windsor Circle products.
• Educate new clients on the powerful technology they are about to experience! (read: "nuclear fusion for retention marketing")
• Love your customers...  send them sweet nothings after helping them rock Retention Marketing with Windsor Circle
• Take stewardship over the onboarding and support processes....  it'll be your job to invent better, faster, smarter ways for us to work with new clients!
• Innovate on the reporting mechanisms that let us know if we're doing a good job with our newest clients!

Ideal Candidate:

• Would be a ton of fun to go on a 24 hour road trip with to a random destination!
• Has demonstrable experience working directly with clients in a support role.
• Can troubleshoot technical issues and has some familiarity with the Unix command line.
• Has experience using Salesforce, or a similar CRM system (our illustrious CEO maniacally refers to it as the "single source of truth" at least 5 times a day)
• Has the chops for the rigors and excitement of a start-up environment.  If you prefer roller coasters with triple inversions to a nice coffee while watching the merry-go-round...  we want to talk!

What We Promise:

• Competitive compensation package that includes company ownership (oh yeah...  a piece of the pie, baby!)
• Potential for bonuses
• A chance to be in on the ground floor of a venture-backed start up, and to shape the rapidly evolving client success function at Windsor Circle
• Health benefits package to keep you in ship shape
• A fun, hard working culture that loves to be real people doing unreal things!  Check out our blog for some fun posts!

Sales Associate

WE ARE CURRENTLY HIRING FOR THIS POSITION

Jobs (at) WindsorCircle.com, Attn: Brad

Your Mission:

Win new customers to Windsor Circle by evangelizing a new product category and new product to eCommerce marketers.

Responsibilities:

• Cold call for new business - 75/day minimum
• Move prospects through the pipeline through discovery calls, online product demonstrations, objection handling and smooth negotiating
• Close deals

Description:

You will be selling marketing software to eCommerce marketers at mid-sized online retailers. These marketers are smart, busy and constantly getting pitched new products. It's your job to ring clear through the noise and deliver a clear, compelling value proposition through a consultative sales process. You have to educate, not just sell. It's all inside sales, with excellent mentoring from two tenured and experienced sales executives that have successfully sold in this industry for many years.

Ideal Candidate:

• 3+ years of B2B sales experience, including both outbound prospecting and closing deals.
• Experience selling SaaS and marketing software
• eCommerce or Email Marketing knowledge a plus

We're a Startup

You must be passionate, energetic and adaptable. You must think on your feet and think for yourself. You must be articulate, and communicate well to prospects and the Windsor Circle team. You must be willing to create something that doesn't exist, instead of complaining that the Marketing Department hasn't built it yet. You must be competitive, positive and enthusiastic.

Our Promise to You:

• Competitive compensation with uncapped plan
• Bonuses for exceeding quota
• Excellent mentoring and coaching from executives who started their careers in your position
• The chance to grow in your career at Windsor Circle, either in Sales or somewhere else
• An incredible ride with a fast-paced, growing startup where you will be challenged, pushed and forced to expand your capabilities
• Health Benefit
• Stock Options

Software Engineer

WE ARE NOT CURRENTLY HIRING FOR THIS POSITION

Job Description

Requirements

What Python is used for

We will be using python to build the interconnect to many SaaS data stores in the e-commerce marketplace. These are primarily SOAP or REST based API's. We will also use Python and a relational database to store and transform the data for marketing purposes. Finally, we will be building our own RESTful API supporting JSON and XML data exchange.

Contact Info

Contact: Chris Humphres
E-mail contact: jobs (at) windsorcircle.com
Web: http://www.windsorcircle.com