Our powerful, automated abandoned shopping cart solution detects cart abandonment through your eCommerce platform and triggers a series of personalized cart recovery communications. These automated shopping cart abandonment campaigns provide shoppers with rich content and product information on exact items that were left in the cart and links directly back to the product landing page.
We enable anti-gaming technology, to ensure you aren't training your customers to abandon a cart for a discount. This technology flags users who have previously abandoned a cart and subsequently used a discount code found in the cart recovery series to receive a separate set of cart recovery emails, geared toward customer service instead of discounts.
We automatically detect “intentional” cart abandonment, giving you the option to remove discount codes from select recovery emails to optimize results. Learn More >
Create relevant and appealing cart recovery campaigns in moments with our easy step-by-step process. Learn More >
When a potential customer provides an email address but does not complete the checkout process, a series of recovery emails are triggered to help guide the customer through purchase completion. You have the ability to automate shopping cart recovery emails that contain images of the products that were left in the shopping cart, offer assistance for troubleshooting any technical errors, and/or insert a coupon incentive.
Our Cart Recovery solution has a user-friendly interface that provides our clients the ability to easily configure the timing of these triggered emails, the amount of optional incentives to offer, and the overall design of the email templates.
Marketers can easily access reportable metrics on cart recovery campaigns, such as click-through rate and the amount of recaptured revenue, from the data our solution populates within the retail analytics dashboard.