Windsor Circle's Customer Retention and Predictive Marketing Platform helps retailers know, grow, and keep their customers. Our retail analytics suite arms retailers with the data and reports they need to make smart decisions. Turn observations into actions to keep your customers by enabling and implementing data-driven, lifecycle marketing campaigns to reach customers at every stage of the buyer lifecycle.
Access 3 years of product, customer, and purchase history data, as well as ongoing data, to target key trends and customer retail analytics specific to your unique business.
Instantly know key retail metrics, such as average order value, customer lifetime value, latency, coupon use, number of orders and more, by any date range.
We automatically score your customers with RFM (Recency, Frequency, Monetary) Analysis to identify your best customers, churning customers, and more.
Understand the difference between your key customer segments with retention stats, such as customer lifetime value, acquisition source, and shopping behavior.
Create custom segments with unlimited conditions based on product, purchase, and customer data, as well as custom fields unique to your business. Access key metrics such as revenue, AOV, CLV, and number of orders for each customer segment.
Windsor Circle's software compiles data from Google Analytics on traffic source by product SKU. Using this data, we can show you a number of powerful insights about your customers by channel.
Understand the customer lifetime value associated with each acquisition source by date range or specific customer segment.
Windsor Circle automatically calculates the lifetime value and average order value from repeat buyers vs. one-time customers to help you understand the value created by 2x+ purchasers.
Use the average number of days between purchases to guide your retention marketing campaign timing and tempo.
Windsor Circle’s data analysis reveals actionable intelligence about the segments that are most important to running your eCommerce business. Get insights into our standard customer segments or create custom segments based on product, purchase, and customer data, as well as custom fields that are unique to your business.
Windsor Circle’s Segment dashboard gives you a visual representation of your segments including revenue, AOV, CLV, and the number of orders.
View your top products by key retail metrics: total quantify purchased, revenue, AOV, and CLV.